Incident claim

  • About you
  • Nomination
  • Incident date
  • Incident details
  • Additional information
  • Highway defect
  • Witnesses
  • Type of claim
  • Supporting documents
  • Supporting documents - photos
  • Declarations
  • Review
  • Confirmation

If you see a highway issue which needs urgent attention:

  • Phone 0300 555 1388 (8:30am to 5pm, Monday to Friday)
  • Outside of office hours, phone 101 (emergencies only)

If you or someone else is in imminent danger, phone the Police on 999

Step 1: About you

Data protection

Your personal data will be recorded in our database and we are obliged to inform you that information provided to us may be passed to others for the purpose of detection and prevention of fraud. This includes, but is not limited to, the claims and underwriting exchange (CEU) run by the insurance database services LTD (IDSL) and the motor insurers anti fraud register run by the ABI. In dealing with this claim we may search these and other registers.

The personal data you provide will be protected and handled in accordance with the General Data Protection Regulation (GDPR). We may need to share your data with Hampshire County Council’s contractor in the event that our legal team determines that responsibility lies with them. For more about how we use your information, see our privacy notice.

Contact name

Contact address

 

Contact details